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Global Privacy Policy

May 2018

We constructed this Global Privacy Policy because at The Assay Depot, Inc (d.b.a. Scientist.com) and its subsidiaries (collectively, “Scientist.com”) we recognize that your privacy is important. We want you to know what data we collect, how it is collected, why we gather information about you and what we do with it. This Global Privacy Policy applies to any registered users of the Platform (including but not limited to buyers (“Clients”) and sellers (“Suppliers”) of all of the services and products offered by Suppliers pursuant to service agreements between Scientist.com and Suppliers under which Clients have rights as third party beneficiaries (“Service Agreements”) (“Services”) on the Scientist.com marketplace (the “Platform”) and any other platform with which we collaborate on a white label basis (“Collaborators”)1 ) who may access the Platform for example to help facilitate transactions between Suppliers and Clients (together “Users”). This Global Privacy Policy does not apply to any third-party websites, services or applications, even if they are accessible through our Platform or if our Platform is accessed through them.

In the event of any conflict between any Service Agreements and this Global Privacy Policy, this Global Privacy Policy shall have precedence.

For Users located in the EEA and/or Switzerland, this Global Privacy Policy is supplemented by our European Privacy Policy. In the event of a conflict between this Global Privacy Policy and our European Privacy Policy, our European Privacy Policy shall have precedence.

Information Gathering and Usage – Supplier

When you register for an account with us to use the Platform, we ask for information such as your name, email address and company name, company qualifications, and company capabilities. We collect the email addresses of those who communicate with us via email, aggregate information on what pages Suppliers access or visit and information volunteered by the Supplier (such as survey information and/or site registrations). The information we collect is used to improve the content of our web pages and the quality of our Platform and is not shared with or sold to other organisations for commercial purposes, except: to provide products or services you have requested; when we have your permission; and/or or as otherwise set forth in this Global Privacy Policy.

Scientist.com also uses collected information for the following general purposes: products and services provision, billing, invoice management, identification and authentication, services improvement, contact, marketing and research.

In addition, we may produce videos or photographs which include the names or images of the employees or representatives of Clients or Suppliers (“Images”) for promotional purposes for the relevant Supplier or Client and/or Scientist.com. Such Images may contain information related to an identified or identifiable natural person (“Personal Data”) and we may also collect contact details in relation to them. This Personal Data will be used and stored by us in accordance with this Global Privacy Policy and the waiver letter that the individual employee or representative of the Client or Supplier (as applicable) and the Client or Supplier legal entity (as applicable) signs to give us permission to use the respective Images. We will not publish any such Image unless and until a valid and binding waiver letter has been executed by the relevant parties authorising us to do so. Once the Images are published they will be in the public domain, Scientist.com will only have control over Images that Scientist.com publishes directly, and not over any copies made by third parties.

Information Gathering and Usage - Client

We receive and store any information you enter on our Platform (such as your name, email address and password) or give us in any other way.

We also receive and store account data (names, email addresses and other contact details) from Collaborators (“Collaborator Data”), including Personal Data, that Clients enter on third party websites operated by Collaborators to log into the Platform. Collaborators are responsible for notifying you that they will provide this Collaborator Data to us and otherwise complying with the applicable data protection laws when they collect, process and transfer Personal Data to Scientist.com.

We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, offering Services to you based on your shopping history, communicating with you, and improving our Platform. If you provide us with your feedback about Services you have purchased, we may choose to display your feedback, in whole or in part, on the Platform and it may be viewed by others visiting the Platform.

Scientist.com also uses collected information for the following general purposes: products and services provision, billing, invoice management, identification and authentication, services improvement, contact, marketing and research.

In addition, we may produce videos or photographs which include the names or images of the employees or representatives of Clients or Suppliers (“Images”) for promotional purposes for the relevant Supplier or Client and/or Scientist.com. Such Images may contain Personal Data, and we may also collect contact details in relation to them. This Personal Data will be used and stored by us in accordance with this Global Privacy Policy and the waiver letter that the individual employee or representative of the Client or Supplier (as applicable) and the Client or Supplier legal entity (as applicable) signs to give us permission to use the respective Images. We will not publish any such Image unless and until a valid and binding waiver letter has been executed by the relevant parties authorising us to do so. Once the Images are published they will be in the public domain, Scientist.com will only have control over Images that Scientist.com publishes directly, and not over any copies made by third parties.

Do we share User information?

We share your information only with subsidiaries Scientist.com controls that are subject to this Global Privacy Policy or that follow practices at least as protective as those described in this Global Privacy Policy, or as described below:

  • Except as set forth in this Global Privacy Policy, Scientist.com does not determine the purposes and means of processing any Personal Data placed on or shared via the Platform by Clients, Suppliers or Collaborators. Clients and Suppliers may decide to share their respective Personal Data between themselves and with other parties (including Collaborators) via the Platform. Clients, Suppliers and Collaborators are solely responsible for ensuring that any transfers of Personal Data between them are made in accordance with the applicable data protection laws.
  • Supplier selected by Client: We work and enable Suppliers and Clients to work together, to discuss and where relevant to complete the respective order for Services from Suppliers via the Platform. For the transaction in question to take place, we may share information relating to it with the relevant Client and Supplier.
  • Scientist.com transfers information required to order and invoice for Services bought and sold by Clients and Suppliers (“Service Data”) to Collaborators as a processor where a Client request for Services from a Supplier originates through a portal operated by us but marketed and made accessible to the Client by a Collaborator. Scientist.com transfers such Service Data to enable that Collaborator and Scientist.com to work together to market that portal, make it available to Clients and Suppliers and for that Collaborator to help facilitate transactions between Clients and Suppliers on the Platform. In relation to such Client requests, the Collaborator has the same access to the portal and the Platform and all information on it as Scientist.com, including information you enter on it and all correspondence between Clients and Suppliers.

The Collaborator may only use such information: (i) in relation to Clients, in accordance with the terms of use of the portal in question, and (ii) in relation to Suppliers, in accordance with the letter from the Collaborator you may receive with every request from a Client which originates from the portal in question (the “Supplier Letter”). The Collaborator shall keep such information confidential in accordance with the terms of use of the portal in question and the Supplier Letter. If you are a Supplier and do not accept the terms of the Supplier Letter, please do not respond to any request from a Client originating from the portal in question.

  • Third parties who provide supply chain financing and invoice management services to us will also have access to certain information on invoices.

We may engage third-party service providers to work with us to administer and provide the Platform and to perform functions on our behalf. For example, we may utilize the services of third parties to provide:

1. email services;
2. cloud services;
3. online file storage;
4. customer services via the Platform;
5. IT support;
6. document management services;
7. marketing services;
8. website analytics;
9. billing and finance;
10. travel and expenses;
11. invoice management;
12. supply chain financing;
13. auditors and other professional advisors;
14. delivering packages and mail;
15. providing marketing assistance; and
16. creating and producing Images.

These third-party service providers (and others that we may engage in the future) may have access to Client or Supplier Personal Data for the purposes of performing services on Scientist.com’s behalf. These service providers must not use such Personal Data for any other purposes as set forth in the terms of their agreements with Scientist.com.

  • Our services may contain links to other websites and services. Any information that you provide on or to a third-party website or service is provided directly to the owner of the website or service and is subject to that party's privacy policy. Our Global Privacy Policy does not apply to such websites or services and we are not responsible for the content, privacy or security practices and policies of those websites or services. To protect your information, we recommend that you carefully review the privacy policies of other websites and services that you access.
  • Business transfers: Scientist.com may transfer User information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Scientist.com’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which User information is among the assets transferred;
  • Protection of Scientist.com and others: We release account and other Personal Data when we believe release is appropriate to comply with the law or an investigation into illegal activity; to enforce our agreements; or to protect the rights, property, or safety of Scientist.com, our Users, or others. It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service, or as otherwise required by law. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. This does not include selling, renting, sharing, or otherwise disclosing Personal Data from Users for commercial purposes in violation of the conditions set forth in this Global Privacy Policy.

Please note: You must not put any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation (including without limitation, any patient data or donor information etc.) (“Special Categories of Personal Data”) on the Platform, or include this within any attachments submitted on the Platform and instruct Scientist.com to remove any such Special Categories of Personal Data from the Platform, although Scientist.com does not have any obligations to Users to check for this or to do so.

What choices do Users have concerning information collection and sharing?

  • User information non-disclosure: You can decline to submit information (including Personal Data) to Scientist.com, although this may prevent us from providing certain services to you and/or prevent Suppliers and Clients from transacting with each other for Services via the Platform.
  • Enablement of cookies: To understand how to manage Cookies please refer to the Cookies section below.
  • Suppliers or Clients may choose to change or limit the use and disclosure of their Personal Data or cancel an account by contacting us using the contact details below (How to Contact Us). Individuals can also unsubscribe from our marketing communications by following the instructions or unsubscribe mechanism in the original email message.
  • Changing or deleting your information: When you use the Platform, Scientist.com will provide you with access to your Personal Data and either correct this data if it is inaccurate or delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. If you would like to request access to your Personal Data, or to correct, amend or delete your Personal Data where it is inaccurate or processed in violation of data protection rules, you can submit a written request to the contact information provided below (How to Contact Us). We may request specific information from you to confirm your identity.
  • With your consent: Other than as set out in this Global Privacy Policy and the European Privacy Policy, you will receive notice when information about you might go to third parties, and you will have an opportunity to opt-out or choose not to share the information.

What do we do to ensure the security of User information?

Ensuring the security of User information is an important part of our business. We take commercially reasonable and appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. In cases where we are acting as a processor, Scientist.com secures Personal Data in accordance with its contractual obligations.

We restrict access to User information to Scientist.com and Collaborator employees, contractors and agents who need to know that information to operate, develop or improve the Platform. These individuals are bound by strict confidentiality and may be subject to discipline if they fail to meet these obligations.

Secure software: We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

Unauthorized access: It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off from your account when finished using a shared computer. Do not share your login information with anyone else.

Cookies

  • A cookie is a small amount of data that often includes an anonymous unique identifier. It is sent to your browser from a web site’s computers and stored on your computer’s hard drive.
  • Cookies are required to use the Scientist.com service.
  • We use cookies to record current session information, but do not use permanent cookies. You are required to re-login to your Scientist.com account after a certain period of time has elapsed to protect you against others accidentally accessing your account contents.

You can find information on popular browsers and how to adjust your cookie preferences at the following websites:

Please note, however, that if you don’t accept Cookies, you may not be able to access all portions or features of the Platform. We receive and store certain types of information whenever you interact with us. For example, like many websites, we send one or more "cookies," to your computer that uniquely identifies your browser (for more information on cookies please see the cookies section below). Examples of the information we collect and analyze include: the Internet protocol (IP) address used to connect your computer to the Internet; login information; e-mail address; password; computer and connection information such as browser type and version, time zone setting, operating system and platform; the full Uniform Resource Locator (URL) clickstream to, through, and from our website, including date and time, cookie number, and services you viewed, searched for, or purchased. We also use cookies to store user preferences and track user trends. During some visits, we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We also may use browser tools such as cookies or Flash cookies (also known as Flash Local Shared Objects) for fraud prevention and other purposes.

Some third-party services providers that we engage to perform functions on our behalf (including third-party advertisers) may also place their own Cookies on your hard drive. We may also permit third-party vendors, such as Google, to use cookies to serve you ads based on your past visits to our Platform.

Our vendors show our ads on websites across the Internet; however, our vendors may specifically serve you ads for the Services on other websites if you have previously visited our Platform. You can opt out of Google’s use of cookies by visiting Google’s Ads Settings (http://www.google.com/settings/ads). You can also opt out of other third-party vendors’ use of cookies by visiting the Network Advertising Initiative opt-out page (http://www.networkadvertising.org/managing/opt_out.asp). Note that this Global Privacy Policy covers only our use of Cookies and does not include use of Cookies by such third parties.

“Web Beacons” (also known as clear gifs) are tiny graphics with a unique identifier that may be included on our services for several purposes, including to deliver or communicate with Cookies, to track and measure the performance of our Platform, to monitor how many visitors view our services, and to monitor the effectiveness of our advertising. Unlike Cookies, which are stored on the user’s hard drive, Web Beacons are typically embedded invisibly on web pages (or in an e-mail).

Data Storage

Scientist.com uses third party suppliers and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the business.

Disclosure

Scientist.com may be required to disclose Personal Data in response to lawful requests by public, governmental or regulatory authorities, or courts of competent jurisdiction, including in order to meet national security or law enforcement requirements, or when your actions violate the terms of any of your agreements with us or any of our Platform term of use or policies.

Notices and revisions

Please note that our Global Privacy Policy, European Privacy Policy and Terms of Use may change from time to time. We expect most changes to be minor. Regardless, we will post any policy changes on our website and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of changes). We may email periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to review recent changes. Unless stated otherwise, our current Global Privacy Policy and, where relevant, our European Privacy Policy applies to all information that we have about you and your account. Each version of this Global Privacy Policy will be identified at the top of the page by its effective date.

Data Retention

We may retain your personal information as long as you continue to use the Services, have an account with us or for as long as is necessary to fulfil the purposes outlined above. You can close your account by contacting us at the details below.

We may however retain personal information for an additional period as is permitted or required under applicable laws, for legal, tax or regulatory reasons, for legitimate and lawful business purposes and for our own internal audit and record keeping purposes.

Our contact address

We encourage you to raise any concerns using the contact information provided below and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of your personal Information. If a complaint or dispute cannot be resolved through our internal process, we agree to dispute resolution using BBB online as a third-party resolution provider (https://www.bbb.org/consumer-complaints/file-a-complaint/). If you have any questions, concerns or complaints about this Global Privacy Policy or about how your personal information is handled, please contact us through our website, or at privacy@scientist.com or write to us at:

Legal Department
Scientist.com
505 Lomas Santa Fe Drive
Suite 110, Solana Beach, CA 92075

CHANGES TO THIS GLOBAL PRIVACY POLICY

This Global Privacy Policy may be amended from time to time consistent with external legislation. The date of the last update will appear at the top of this Global Privacy Policy. Scientist.com will provide appropriate notice about such amendments via a notification on the platform.


1) For purposes of this Global Privacy Policy, in regard to references to the processing of the Personal Data of a Client or Supplier, “Client” shall mean a natural person who is a client or an account representative of a legal entity that is client, including clients of our Collaborators; and “Supplier” shall mean a natural person who is a supplier or an account representative of a legal entity that is a supplier. For all other purposes “Client” and “Supplier” shall mean the respective entity.